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Below are all of the comments that our customers have posted. If you would like to add your own, click here.
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Used Silver Machine a couple of times. They are not my nearest store, but the product range is great. Especially when looking for correctly sized gear. The shop looks and feels quality and the service is first class. Happy to thoroughly recommend.
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Thank you guys for sorting me out with a really nice pair of Gloves, i found shopping in your store very Enjoyable and personally found the assistance of the sales team very helpful for me and my friends, Big thanks To Dan and Jason who were very helpful and kept giving me advice on what each peice of motorcycle gear did and how it should feel, I left the store feeling very happy, content and more Knowlageable , many thanks once again to all at Silvermachine
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very good website. Excellent service, very helpful, will recommend
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Looked everywhere for a pair of ladies boots that looked like they were made for a lady and, more importantly, fitted great! Finally found them in my local Dianese dealer in Bridgend but couldnt get a comfortable fit in the largest size (40). Dealership said that they couldnt get a bigger size than 40 although id seen them on line up to 42! So ordered from Silvermachine. Didnt have the size 41 in the shop but the very nice guy who phoned me said that they would order them and wouldnt take the money from my account till they were despatched. Boots arrived the next week and fitted like a glove, my search for the perfect ladies boot is over. Excellent service, I wouldnt hesitate to buy from them again and would recommend them to everyone. Thanks everyone at Silvermachine.
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Very friendly and excellent service, good choice of top quality riding gear, thats clearly good enough for Rossi and Guy Martin what more can I say.
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Been dealing with the friendly helpful staff at Silvermachine for years and ive always had a first class service with excellent honest advice on quality goods at competitive prices.What they dont have they can always get so Keep up the good work.
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I have been dealing with the Pro Shop for around 8 years, through sponsorship and as a customer. The knowledge and attention to detail offered is second to none, you will not leave this shop with any doubts about the product or without answers to your questions. Many, many thanks to Nigel, Mickey, Carly and all at the shop.
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I have now bought most of my gear from this company and the service has been excellent. Both leathers and textiles were perfect and bought online and at the NEC. If you are thinking of buying just do it you wont be sorry.
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Great company to deal with. Quality service from the moment the order was placed online to the item delivered. Thanks very much.
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Nigel and Carly took a totally bamboozled beginner that had never been on a bike and talked me through EVERYTHING. Spending money and time in this store is a pleasure! Where you can try and talk through everything until you know just what you want and need. No pressure. Thank you for your time and efforts.
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Nigel and Carly took a totally bamboozled beginner that had never been on a bike and talked me through EVERYTHING. Spending money and time in this store is a pleasure! Where you can try and talk through everything until you know just what you want and need. No pressure. Thank you for your time and efforts.
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Great customer service, very friendly and very helpful, thanks to Nigel for the great service, wont hesitate to you them again, very impressed.
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I have today received the Dainese racing boots which I only ordered over the weekend. Many thanks for a fantastic service and the boots are exactly what is needed,
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Fantastic service and delivery. What a find!
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excellent service , online order , ordered new boots that my local Dainese shop said were not available , and they arrived next day , fantastic , bring on the sun !
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I have used Silvermachine since it first opened, and is always my first choice in purchases and when advice is required. The customer always come first and you get a real confidence in the advice they give, which in turn instills confidense. Well done Nigel and his excellent team. The products may of changed over the years but the customer service is second to non, strongly recommended.
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Living on a small Island our choice is very limited. Ordering m/c clothing over the net is always risky - as in getting the sizing right. The advice on sizing I received from you guys was spot on and the Dainese Gloves Id ordered fitted like a glove. Even to the Channel Islands they arrived in 48 hours. Fanastic service. thank you Silvermachine. Nice one.
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ordered new goretex jacket.came very quickly also spoke on phone to shop re sizing.a first class dealer thank you.
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Very helpful folk excellent customer service just bought a pair of trousers having bought two suits in the past always spoken to with the utmost courtesy would always return to silvermachine, garments arrive in record time
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Friendly helpful service on the phone and boots ordered at 3pm yesterday arrived in Scotland at 3pm today. Thank you.
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fast delivery and a smooth transaction, will use again recomended
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Ordered at 10.30 and delivered at 8.30 the next day ,great service friendly and helpfull staff called me Hun alot so you know who you are . Product was spot on,Will recommend you ,Many thanks Phill Ollard
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bargain pair of dainese boots delivered free in less than 24 hours. They fit great by the way, thanks to mike and team.
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Thanks Silvermachine for the great deal and very nice services. It was a pleasure to deal with Nigel
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Once again Nigel at "Silvermachine" has outdone himself once again. This is a business that goes above and beyond to ensure that "You" the customer gets the best products and service at a great price. I should know, I live in Australia and purchase everything possible from this business. They make you feel like "You are their one and only customer" Do not hesitate in buying from this company. They are "The best in the business". Many Thanks, Denis Wood.
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Everything was top. Recommend, recommend, recommend....
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Top service highly recommended.
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Thanks for a great service and delivery on my recent purchase, will definately use you again very soon!
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went in with my arai helmet with broken vent could not help enough arai said it had to be returned but staff phoned up arai and found a vent that would fit without returning my lid many thanks top service
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Great prices and great service, will definately be my first stop for gear next time.
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Ordered a Shoei Multitec on Monday lunchtime and the helmet was delivered the following morning. Excellent quality and fit, great service and discounted price from Silvermachine. Will be the first website I visit for future requirements. Many thanks.
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You Guys, are fantastic and Carly also!!!! My Country is not in the list (Hungary) I ordered a Dainese Yu Lady one pice suit and I paid via paypal . The suit arrive less than five working days. The silvermachines staff very helpful in every respect and very professional. If, you need cool Dainese stuffs you can get it from the silvermachine!!!! Thanks again Silvermachine
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Thanks for free next day delivery and your great service. I will be getting more from you again. Highly recommended.
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Thanks very much Silvermachine!! I ordered a Dainese jacket and was pleased with the international shipping even through the xmas holiday period. The quality and fit of the jacket exceeded my expectations, i love it. I believe purchasing through Silvermachine saved me significant dollars rather than ordering through an Australian retail shop (which didnt stock my size anyway). Highly recommended.
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Ordered my Dianese Torch Out boots at 12.00 midday, got a phone call one hour later confirming order details, next day at 12.00 the boots were delivered and they are great, it does NOT get much better than that ! Next Im going to order my one piece Dianese Steel Prof, cant wait.
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One of the best online transactions I ever made. I placed the order Wednesday at 2pm and it was delivered the next day at 11am. Superb effort and on top of that, the postage was free...! Before I ordered online, I phoned Silvermachine to find out if the items were in stock. It was and the bloke was very friendly and helpful with the garment sizing. Silvermachine was also the only store that had the Dainese gear I bought in stock. If you are looking for Dainese gear... dont waste your time searching online, Silvermachine will probably have it and their pricing is great. Now lets hope the warm weather stays a bit longer...!
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Thank you very much for your excellent service and the great advice on the Dainese Lola Boots. The boots arrived this morning as mentioned. Will certainly be ordering from you again.
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Thanks for the great friendly service the helmet arrived super quick and looks great.
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Many thanks for your patience and assistance whilst choosing a suit. Delivery was as stated and I am pleased with my choice. Will be back for gloves. Respect to the Wolves staff.
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A first class service, which resulted in my acquiring a red open face Dainese helmet of correct size, ordered from the factory in Italy as not in stock, and delivered to me within days of first contact. All of this was done with courtesy, efficiency and a genuine wish to help the customer - and at a lower price and higher speed than certain other places offered. This was a very good first purchase from Silvermachine. Highly recommended.
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The Fulcrum boots and F.M.R. gloves are top notch . I especially liked your "gift wrap". Many thanks and you will definitly be considered for future purchases.
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great. Id been worried about buying footwear without trying on, but got good telephone advice - closely followed by a delivery the next day of well fitting boots. Thank you Silvermachine!
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cracking service, very friendly people. great kit. massive selection. excellent.
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Lovely people, lovely kit, lovely superfast website, lovely. James & Kim x
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Right product, right size and colour, arrived next day. It doesnt get any easier. Thanks guys, consider yourselves recommended!
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The Dainese Supercharged X-Trafit Gloves arried the day after I ordered them- Excellent service. Thank you.
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Super Fast Postage, extrememly helpful. Will deal with again and recommend!!. Many Thanks
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Excellent attentive service with a phone call to inform me the item had been dispached which arrived the next day. Very pleased with the item, will be using Sivermachine again.
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Nice seller. Fast international shipping. Bought my first Dainese boots here. Thanks
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What a Team, "DAINESE and SILVERMACHINE." The best quality products in the world matched with the greatest online shop in the world. I understand some people may be hesitant about purchasing online. With "Silvermachine" you dont have a worry in the world. Ask yourself, "Why would someone who lives in Australia buy from this company?" The answer is simple, even with the cost of postage it works out cheaper to deal with "Silvermachine" Great Communication, prices and Customer Service. In the last two months I have purchased two pairs of the "Valentino Rossi Boots and two pairs of the "Rossi" gloves. The longest I have had to wait for my products is 5 days. Please use "Silvermachine" you will not be dissapointed.
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Just wanted to say what great service. I initially ordered something which was supposedly in stock - it actually wasnt, which was initially a bit frustrating but the guys got back in touch, told me they could get me what I wanted the following week, kept me informed and true to their word, I now have a fab new jacket. Thoroughly recommended.
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Great service and very fast delivery, I would recommend this site to anyone thinking of buying dainese. I would also like to mention how helpful the staff were at dealing with my queries. Thanks again guys Paul
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THANK YOU FOR THE PROMPT SERVICE I ORDER DAINESE TORQUE BOOTS / FULL METAL GLOVES ON THE 24-4-09 THEY PHONE ME ABOUT THE BOOTS TO SAY ABOUT DELIVERY I RECEVED THE GOODS ON 1-5-09 THEY EVEN EMAIL ME TO TELL WHEN THE DELIVERY WAS GOINING TO COME I WILL USE THIS SERVICE AGAIN AND THE DAINESE QUALITY FIT IS GREAT
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Once again "SILVERMACHINE" have met and exceeded my expectations. I purchased my first pair of the "DAINESE ROSSI 09 BOOTS" from Silvermachine and just purchased a second pair. I have used "DAINESE" and only "DAINESE" for the last 5-6 years. Why? Because they are "THE BEST" Why do I buy from "Silvermachine?" For that same reason. If you are new to internet buying, "DO NOT GO ANYWHERE ELSE." THIS IS A SHOP YOU CAN TRUST". I should know, I buy everything from them and I live in AUSTRALIA. Enough said.
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I purchased the new "Valentino Rossi Boots and Gloves." I live in Australia and placed my order on on a "Thursday" and it arrived the next "Monday." Thats 3 days from order to delivery and that was over a weekend. I have used "Dainese Leathers, Boots and Gloves" for a number of years and the design and craftmanship is second to none. I race at quite a high level and have the comfort of knowing "Silvermachine Dainese Pro Shop" will go to any length to find what I need and my product is still only 3 days away. "Try to find better"..... "I guarantee you wont."
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What can I say,ordered a pair of Firefly leathers at about 1pm on 16/4/09 and they arrived before 9am on the 18/4/09.A quality product and a fantastic service,less than 24hrs.Wish other retailers could have the same level of service.Definately use Silvermachine again and many thanks.
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Just received Newsan Jacket and Firefly trousers - perfect fit thanks to helpful sizing guide and email-help. Cheaper than official Dainese homepage due to exchange rates but almost same range. Will be a returning customer for sure.
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Ordered a Dainese Stripe jacket on the 7/04/09 and recieved it less that 24 hours later, very impressed with my purchase and the customer service was first class unlike some other retailers out there that dont give a hoot!!! I would with out hesitation use silvermachine again for future purchases.
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Definately the most helpful & friendly staff your likely to come across. Highly knowledgeable & with such an extensive range of Dainese gear I wouldnt look any further.
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Greatest service I have ever encountered, fast shipment of items, great communication, both through email and by phone. Great people working at Silvermachine, always willing to help. I will definately keep in touch and buy more Dainese items. Thanks a lot!
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Hi guys just received my gear they arrived quickly and just has described. I have used your on line shop before and Iam very impressed. I will definately buy from you guys again. Thanks Mark.
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Silvermachine is the top of the crop when it comes for customer service and availability on product hard to find anywhere else. Thanks guys
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Just recived new rossi boots,only orded them on thursday recived them monday,thank you very much.....this is my first time to buy online and any futher purchases of dainese products will be done through you.Called your shop also and your staff were really heplful on the phone hence the I ordered.
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Fantastic service at the London show ( EXCel ). I would like to thank Nigel for all his help and when contacting the shop, Andy sent the item I had asked for ! Magic. Second to none service. Thanks Lads
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Fast delivery and very professional staff
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You can trust in this shop, easy communication and low prices.
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Best Shop! But My Country is not your list. Addon PLZ
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Great shop, great people, great site!
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I would like to thank you sincerely for your kind service and assistance. I will come back for more shopping.
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Hiya, great service, friendly staff, I love shopping at your store! All the best, Adam
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Such refreshing service from start to finish. Friendly, knowledgable and helpful staff. Telephone order placed on Monday and goods arrived in France on the Friday. These people are good!
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Ordered Belstaff Monday night received Wednesday morning, excellent customer service and a bargain price, well done Nigel n Co :-)
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Bank Holiday Monday, the Wife, Sister & Brother in Law headed West to the Welsh Coast, I took advantage and headed East to Silver Machine and treated myself to a new pair of Dainese Goretex Trousers, back home in time to mow the lawn, take the dog for a walk etc. (She will never Know Ha Ha ! ) thank you Nigel for your help, advise and the cup of tea, my first visit but I will definitely recommend you !
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Popped into the store yesterday to exchange some Alien's which were too long, great service as Jason had already ordered in some alternative short leg trousers for me to try. Fantastic service, good knowledge of the products and a store where the staff love biking.
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Faultless service, would recommend 100%. Just such a shame i am so far away.
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I invested in your clothing due to the good reviews online. I had an off this morning and wanted to say thank you! The trousers and jacket held up amazingly. Highly recommend!!