Delivery & Returns
Next Day Delivery
For all online orders placed by 12 noon (2pm by telephone) Monday to Thursday Choosing the Next Day option will be shipped for next working day delivery for a cost of £8.00. Saturday am delivery is £25.00 (not applicable on orders placed on a weekend or bank holidays)
We aim to deliver your order within 2-3 working days (Excluding weekends)
Where an order qualifies for free delivery this is to mainland UK only. The following postcodes will carry a small additional surcharge Highlands and Islands of Scotland Postcodes IV, HS, KA27-28 ,KW, PA20-49, PA60-78, PH17-26, PH30-34, PH49-50, ZE Northern Ireland, Isle of Wight, Isle of Sciliy, Isle of Man. Postcodes BT, IM, TR21-25, PO30-41
All our delivery costs are calculated on total weight, this includes the weight of both the products and the packaging. All delivery timescales are subject to stock availability.
If you have a problem, or are unhappy with your purchase, then we aim to put the matter right.
Goods which prove unsuitable may be returned for refund, credit or exchange if they are returned to us within 14 days of receipt. Subject to the following conditions:
(Returns and exhanges over the Christmas and New year period will be extended until the 14th January)
Contact us within 7 working days of receipt of your order. If a refund is required.
For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
If the customer chooses to cancel the order. It is the customers responsibilty to return the goods.
We ask that customers take resonable care of the goods by not removing the labels of any goods to be returned. Returned items must be unused and be in as new condition and suitable for resale
For safety reasons any helmet that has been worn cannot be returned
If we have made a mistake, we'll also refund the delivery charges.
Items are returned complete with all packaging in good condition. (We reserve the right to levy a charge if the goods have been used or to replace product packaging which is damaged or defaced).
We cannot accept any items which have been specially ordered for you or manufactured to your specification for return.
All returns are to be accompanied by the senders name and address and contact number
We cannot accept responsibility for returned parcels which are undelivered, please retain your proof of postage etc., you may require it on the event of a claim with your carrier.